Gig-work site for hotel room attendants (pronounced “housekeeper”)
Housekeeping \ Cleaners For Pemberton Hotels
Earn money, flexibly.
Find local jobs that fit your skills and schedule. With HseKeeper, you have the freedom and support to be your own boss.
Work on your own terms
Find local jobs that fit your skills and schedule. With HseKeeper, you have the freedom and support to be your own boss.
And you’re paid weekly! No more waiting around for payday.
The platform serves the two sides of successful housekeeping, Hsekeepers and hotels.
Hotels use our platform because it effortlessly fills their housekeeping shifts with approved and certified staff for a fair rate.
Exec-Housekeepers and supervisors are relieved of the stress of constantly covering schedules and no-shows.
Controllers and GMs save the costs of paying housekeeping teams overtime.
Hotels find experienced Hsekeepers available for part-time work on Hsekeeper.com. They find younger Hsekeepers who enter the industry because they love the gig-self-service schedules, gain work-life balance, work for themselves and get paid good rates within days of doing the work!
All this means more Hsekeepers for hotels.
Be your own boss
Work when and where you want. Offer house keeping services to a range of hotels.
Tiered Earnings
You get paid based on your productivity, and you get to keep 100% of your tips!
Grow your career
We do all the heavy lifting to find your clients, so you can focus on what you do best.
What is HseKeeper?
Hsekeeper is a gig-economy platform that connects hotels in need of housekeeping with professional housekeepers.
What about the housekeepers who use us?
We call housekeepers who use our platform Hsekeepers (we spell it a little differently but its still pronounced “housekeepers”).
As a Hsekeeper, you get paid to do what you love, when and where you want — all while saving the day for hotels and guests in your city.
Steps to become a Hsekeeper
1. Complete the online signup
2. Complete the application
If you want to work in a city or resort that is currently covered by Hsekeeper, you will be asked to complete the application form,
- If you do not work in a covered city or resort, we do not ask for an application but rather ask you to join a waitlist for your chosen city.
3. We review your application
We review your application, if you pass the security checks and other due diligence, you will be assigned a level. If your application is not successful, you will receive an email to let you know.
4. Receive your account details
You receive an email from us advising your login details and level.
There Are 3 Levels of Hsekeeper
Hotel Certified Hsekeeper
This level is awarded by our hotel partners. There are two ways to achieve this level. i. You must have at least 4 months verified experience in housekeeping at the hotel within the past 3 years, with a good reference. ii. You must have attended and passed specific training for that hotel, arranged by Hsekeeper. This training is available only to Hsekeepers at the “Approved Hsekeeper” level.
Hotel Certified Hsekeepers are offered and may accept all Approved and Hotel Certified Hsekeeper work in their chosen areas.
Approved Hsekeeper
This level is for any Hsekeeper that has passed the Hsekeeper in-person basic training course.
Approved Hsekeepers are offered and may accept all Approved Hsekeeper work in their chosen areas.
Trainee Hsekeeper
Trainees are not offered paid work on the platform. If you are at Trainee Hsekeeper level we offer you a free 3 day in-person basic training course. If you pass the course you attain the Approved Housekeeper level and may start accepting work. You have 40 days from successful application to take the training. If you don’t have time to take the training just signup again when your schedule permits!
Frequently asked questions
What’s in it for me?
Want the freedom to set your own schedule and make good money? With us you pick only the rooms you want to clean and when. The hourly base rate on Hsekeeper.com is equivalent to about C$24.50 per hour assuming you clean 14 rooms per 8 hours.
How is the hourly rate determined?
You are actually paid a minimum rate of $14 per verified standard clean room. And there are ways to get higher rates than that. Good cleaners can clean 16 rooms in 8 hours which amounts to a higher hourly rate. Taking dirty rooms at peak times and times when few people want to work will also earn you more, sometimes significantly more. You may not clean a room faster than 17 min. This limit is set to avoid rushed, low quality work.
How do I increase my rate of pay per room?
Working in properties with high certification requirements and working at times when there are too few cleaners available will earn you higher rates per verified clean room. Sometimes significantly higher.
Is there a rating system?
Yes. Properties rate Cleaner Partners for their quality of work and good attitude. Cleaner Partners rate Property Partners for their quality of work environment and attitude. This can be done anonymously. Ratings can be challenged but there is a small fee to do this beyond your “challenge allowance”.
Who provides the cleaning equipment and supplies?
The property provides these. Report to Housekeeping at the beginning of your shift to receive your cart and supplies.
How do I sign up?
Follow the signup link and complete the process there.
What is the process?
You complete an online application. We vet your application which can be quite straightforward if you have verifiable housekeeping references. If you do not have acceptable references the vetting process includes a criminal record check and other background checks. If you are approved we grant you cleaner-candidate status. As a cleaner-candidate, you take the basic training. Once you pass the basic training you gain Cleaner Partner status and start to receive alerts about contract rooms available on the platform.
How do I accept a contract room-day to clean?
This is covered in the training, but its one click to add it to your account.
Can I start working right away?
There are four levels a Hsekeeper can be at on the platform. Once you are at the Approved Hsekeeper or Certified Hsekeeper levels, you can start seeing and being able to accept jobs.
What are the four levels of Hsekeepers
There are 4 levels of Hsekeeper:
1. <Hotel> Certified Hsekeeper: this level is awarded by our hotel partners. There are two ways to achieve this level. i. You must have at least 4 months verified experience in housekeeping at the hotel within the past 3 years, with a good reference. ii. You must have attended and passed specific training for that hotel, arranged by Hsekeeper. This training is available only to Hsekeepers at the “Approved Hsekeeper” level.
<Hotel> Certified Hsekeepers are offered and may accept all Approved and <Hotel> Certified Hsekeeper work in their chosen areas.
2. Approved Hsekeeper: this level is for any Hsekeeper that has passed the Hsekeeper in-person basic training course.
Approved Hsekeepers are offered and may accept all Approved Hsekeeper work in their chosen areas.
3. Trainee Hsekeeper: Trainees are not offered paid work on the platform. If you are at Trainee Hsekeeper level we offer you a free 3 day in-person basic training course. If you pass the course you attain the Approved Housekeeper level and may start accepting work. You have 40 days from successful application to take the training. If you don’t have time to take the training just signup again when your schedule permits!
4. Applicant Hsekeeper: you are at this level if you have filled out your Hsekeeper.com application and the platform is verifying who you are, doing criminal record and other checks, and validating your experience.
Equipment and supplies?
The hotel will provide you with industry standard equipment, supplies and a room attendant cart. If they require that you wear a uniform, or any other extras, they will provide those, plus a locker, at the beginning of each shift.
When do I get paid?
Between 25 and 48 hours after your contracted room is verified as clean.
How is a contracted room verified clean?
Once you have completed the steps specified in the training for the room and are satisfied your work is of excellent quality, you mark the room clean in the Hsekeeper app on your smartphone. The property then checks your work and verifies the room as clean. The property has 4 hours to perform this check or the Hsekeeper app marks the room verified clean on their behalf.
How do I get paid?
We make a direct deposit into the bank account you provide.
Do you take our income tax off my payment?
No, you are responsible for your own taxes. Click to signup to see more about this.
Can I run this as my own cleaning business, with staff?
Yes. We would be very happy to help with this! We have training to help you start a Cleaner Partner Business with us. We help you apply for government grants, connect you with certified staff if possible, and offer other supports to help you start-up.
Do you provide training?
There is general and brand-specific training offered free, in our training portal.
Is getting certified worth it?
Some jobs requiring the tougher certifications generate more pay.