Gig-economy for hotel housekeepers! (pronounced “housekeeper”)
Earn money, flexibly.
Find local jobs that fit your skills and schedule. Want work-life balance? Schedule yourself with HseKeeper. You choose your pay-rates and where you work.
Work on your own terms
Find local jobs that fit your skills and schedule. With HseKeeper, you have the freedom and support to be your own boss.
“You schedule you” with Hsekeeper.
And you’re paid weekly! No more waiting around for payday.
Hotels use our platform because it effortlessly fills their housekeeping shifts with approved and certified staff for a fair rate.
You have the opportunity to work at lots of different hotels, or just one. You decide.
Be your own boss
Work when and where you want. Offer house keeping services to a range of hotels.
Tiered Earnings
You get paid based on your productivity, and you get to keep 100% of your tips!
Grow your career
We do all the heavy lifting to find your clients, so you can focus on what you do best.
What is HseKeeper?
Hsekeeper is a gig-work platform that connects hotels in need of housekeeping with hotel certified housekeepers.
What about the housekeepers who use us?
We call housekeepers who use our platform Hsekeepers (we spell it a little differently but its still pronounced “housekeepers”).
As a Hsekeeper, you get paid to do what you love, when and where you want — all while saving the day for hotels and guests in your city.
Steps to become a Hsekeeper
1. Complete the online signup
2. Complete the application
If you want to work in a city or resort that is currently covered by Hsekeeper, you will be asked to complete the application form,
- If you do not work in a covered city or resort, we do not ask for an application but rather ask you to join a waitlist for your chosen city.
3. We review your application
We review your application, if you pass the security checks and other due diligence, you will be assigned a level. If your application is not successful, you will receive an email to let you know.
4. Receive your account details
You receive an email from us advising your login details and level.
The Levels of Hsekeeper
Hotel Certified Hsekeeper
This level is awarded by our hotel partners. There are two ways to achieve this level. i. You must have at least 4 months verified experience in housekeeping at the hotel within the past 3 years, with a good reference. ii. You must have attended and passed specific training for that hotel, arranged by Hsekeeper. This training is available only to Hsekeepers at the “Approved Hsekeeper” level.
Hotel Certified Hsekeepers are offered and may accept all Approved and Hotel Certified Hsekeeper work in their chosen areas.
Approved Hsekeeper (COMING SOON)
This level is for any Hsekeeper that has passed the Hsekeeper in-person basic training course.
Approved Hsekeepers are offered and may accept all Approved Hsekeeper work in their chosen areas.
Trainee Hsekeeper (COMING SOON)
Trainees are not offered paid work on the platform. If you are at Trainee Hsekeeper level we offer you a free 3 day in-person basic training course. If you pass the course you attain the Approved Housekeeper level and may start accepting work. You have 40 days from successful application to take the training. If you don’t have time to take the training just signup again when your schedule permits!
Frequently asked questions
What’s in it for me?
Want the freedom to set your own schedule and make good money? With us you pick the hotels you want to clean and when.
What is the hourly rate?
Rates start at $26 per hour
How do I increase my rate of pay per room?
Working in properties with high certification requirements and working at times when there are too few cleaners available will earn you higher rates per verified clean room. Sometimes significantly higher.
Is there a rating system?
Yes. Ratings /5 stars. Hotels rate Hsekeepers for quality of work, attitude & more. Hsekeepers rate hotel partners /5 stars for their quality of work environment culture and more. This can be done anonymously. Ratings can be challenged but there is a small fee to do this beyond your “challenge allowance”. (1 challenge a month)
Who provides the cleaning equipment and supplies?
The property provides these. Report to Housekeeping at the beginning of your shift to receive your cart and supplies.
How do I sign up?
Follow the signup link and complete the process there.
What is the process?
You complete an online application. We vet your application which can be quite straightforward if you have verifiable housekeeping references.
How do I accept a contract shift to clean?
This is covered in training, but its one click to add it to your account.
Can I start working right away?
Once you are at Hotel Certified Hsekeeper level, you can start seeing and being able to accept jobs. [there are other levels coming]
What are the 4 levels of Hsekeepers
There are 4 levels of Hsekeeper:
1. <Hotel> Certified Hsekeeper: this level is awarded by our hotel partners. There are two ways to achieve this level. i. You must have at least 3 months verified experience in housekeeping at the certifying hotel within the past 5 years, with a good reference. ii. You must have attended and passed specific training for that hotel, arranged by Hsekeeper. This training is available only to Hsekeepers at the “Approved Hsekeeper” level.
<Hotel> Certified Hsekeepers are offered and may accept all Approved and <Hotel> Certified Hsekeeper work in their chosen areas. [Hotel Certified Hsekeepers are the only level offered on Hsekeeper.com during our startup phase]
2. Approved Hsekeeper: [COMING SOON – NOT AVAILABLE FOR NOW] this level is for any Hsekeeper that has passed the Hsekeeper in-person basic training course.
Approved Hsekeepers are offered and may accept all Approved Hsekeeper work in their chosen areas.
3. Trainee Hsekeeper: [COMING SOON – NOT AVAILABLE FOR NOW] Trainees are not offered paid work on the platform. If you are at Trainee Hsekeeper level we offer you a free 3 day in-person basic training course. If you pass the course you attain the Approved Housekeeper level and may start accepting work. You have 40 days from successful application to take the training. If you don’t have time to take the training just signup again when your schedule permits!
4. Applicant Hsekeeper: [COMING SOON – NOT AVAILABLE FOR NOW] you are at this level if you have filled out your Hsekeeper.com application and the platform is verifying who you are, doing criminal record and other checks, and validating your experience.
Equipment and supplies?
The hotel will provide you with industry standard equipment, supplies and a room attendant cart. If they require that you wear a uniform, or any other extras, they will provide those, plus a locker, at the beginning of each shift.
When do I get paid?
Once a week.
How is a contracted room verified clean?
Once you have completed the steps specified in the training for the room and are satisfied your work is of excellent quality, you mark the room clean in the Hsekeeper app on your smartphone. The property then checks your work and verifies the room as clean. The property has 4 hours to perform this check or the Hsekeeper app marks the room verified clean on their behalf.
How do I get paid?
We make a direct deposit into the bank account you provide.
Do you take our income tax off my payment?
No, you are paid all your money and you are responsible for your own taxes. Help about how to set this up is available. Contact us for more about this.
Can I run this as my own contract housekeeping business, with staff?
Yes. We would be very happy to help with this! We have training to help you start a Cleaner Partner Business with us. We help you apply for government grants, connect you with certified staff if possible, and offer other supports to help you start-up.
Do you provide training?
Not in our startup phase. There is general and brand-specific training offered, in our training portal (coming).